Privacy Policy

This policy describes how A.M. City Car Cooperative Ltd. and/or its subsidiaries, companies that control it, as well as other companies controlled by them and/or companies related to any of the above (all together will be referred to below as "City Car" and/or "the Company" and/or "We" and/or "the website" and/or "the application") uses personal information collected as part of its various services (hereinafter the "services"), regarding the following information subjects You are not under any legal obligation to provide us with personal information, and its delivery is subject to your complete choice. If you do not wish to provide us with personal information, or you object to CitiCar (including the service providers on its behalf) processing personal information concerning you, please refrain from using the services (including by way of registration, browsing CitiCar websites or any other use). If you wish to withdraw your consent to this policy, please contact us at the address below: [email protected] This policy addresses and refers to all genders, and is worded in the masculine language for convenience reasons only.

A. Introduction

The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

B. Collecting personal information

The following types of personal information may be collected, stored, and used:

• Information about your computer including your IP address, geographical location, browser type and version, and operating system;
• Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
• Information, such as your email address, that you enter when you register with our website;

C. Using your personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

• Administering our website and business;
• Personalizing our website for you;
• Enabling your use of the services available on our website;
• Sending you goods purchased through our website;
• Supplying services purchased through our website;
• Sending statements, invoices, and payment reminders to you, and collecting payments from you;
• Sending you non-marketing commercial communications;
• Sending you email notifications that you have specifically requested;
• Sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
• Sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
• Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
• Dealing with inquiries and complaints made by or about you relating to our website;
• Keeping our website secure and prevent fraud;
• Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service); and
• Other uses.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.

We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.

D. Disclosing personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

• To the extent that we are required to do so by law;
• In connection with any ongoing or prospective legal proceedings;

E. International data transfers

Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.

Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India.

Personal information that you publish on our website may be available worldwide. We cannot prevent the use or misuse of such information by others.

You expressly agree to the transfers of personal information described in this Section F.

F. Retaining personal information

This Section G sets out our data retention policies and procedure, designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

Personal information processed for any purpose shall not be kept longer than necessary for that purpose or those purposes.

We will usually delete personal data falling within the categories set out below at the date/time specified:

• Personal data type will be deleted 1 year since recording.

G. Security of your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

H. Amendments

We may update this policy from time to time by publishing a new version on our website. Check this page occasionally to ensure you understand any changes. We may notify you of changes by email or through the private messaging system on our website.

I. Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the following:

• The payment of a fee 20ILS.
• The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

K. Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

L. Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

M. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies:

• A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date.
• A session cookie will expire at the end of the user session, when the web browser is closed.

M. Cookies (continued)

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on our website.

The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

• We use Google Analytics and Adwords on our website to recognize a computer when a user visits the website, track users as they navigate the website, enable the use of a shopping cart on the website, improve the website’s usability, analyze the use of the website, administer the website, prevent fraud and improve the security of the website, and personalize the website for each user/target advertisements which may be of particular interest to specific users/describe purpose(s).

Most browsers allow you to refuse to accept cookies. For example:

• In Internet Explorer (version 10), you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”.
• In Firefox (version 24), you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”.
• In Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

You can delete cookies already stored on your computer. For example:

• In Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835).
• In Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy”, then selecting “Use custom settings for history,” clicking “Show Cookies,” and then clicking “Remove All Cookies”.
• In Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

Deleting cookies will have a negative impact on the usability of many websites.